SR-22 help desk · Brownsville, TX Click Here to Call (956) 674-0012
TXCall to start

Contact our SR-22 help line

The fastest way to get help is a phone call. A real person can review your notice, driver information, vehicle details and policy questions with you.

Phone-based support · 24/7 phone line

01Have this ready

Have this ready

  • Your filing notice
  • Driver details
  • Vehicle details
  • Current policy

The call covers insurance and SR-22 filing questions, but the insurer and Texas DPS decide eligibility, acceptance and any resulting status.

The phone line is open 24/7, Monday to Sunday. Insurer decisions and Texas DPS record updates follow their own schedules.

Click Here to Call (956) 674-0012

02Where we help

Where we help

Phone help is available for drivers in Brownsville and nearby communities, including questions shaped by local commuting, garaging and vehicle use.

03FAQs

Frequently asked questions

What should I have ready before I call?

Have your notice, driver details, vehicle information and current policy available. These details help keep the discussion focused on the SR-22 filing and coverage questions.

Can someone explain my Texas SR-22 notice?

Yes. A representative can explain the insurance and filing terms shown on your notice. The Texas DPS and your insurer determine what the notice requires and whether a filing is accepted.

Can I start an SR-22 filing by phone?

You can discuss starting the process by phone and provide the information an insurer may need. The insurer decides whether it can issue coverage and submit the SR-22 to Texas DPS.

Do I need my current policy information?

Current policy information is useful because an SR-22 filing must relate to an auto insurance policy. Bring the policy details so coverage and filing questions can be reviewed accurately.

Can you help after a DWI or uninsured ticket?

Yes. The discussion can cover insurance and SR-22 filing questions after a DWI or an uninsured ticket. Court decisions and agency requirements must be addressed through the notice, court and Texas DPS.

Is an SR-22 the same as an FR-44?

No. Texas uses the SR-22 certificate, not an FR-44. The filing period is two years from the date of the conviction or judgment, as provided in the state information.

Will uninsured motorist coverage be included?

Texas requires uninsured and underinsured motorist coverage to be offered, and it is included unless the insured rejects it in writing. Your insurer can explain how that applies to your policy.

Can the phone line answer questions any time?

The phone line is open twenty four hours a day, seven days a week. Calls are limited to insurance and filing questions, and the insurer makes the coverage decision.

Ready when you are

Tell us what notice or requirement you are working through, and we can discuss the insurance side.

Click Here to Call (956) 674-0012
Click Here to Call (956) 674-0012